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Policies at Bella Adore Mink Lashes

We founded Bella Adore Mink Lashes with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

Policies at Bella Adore Mink Lashes

Shipping & Returns

SHIPPING POLICY

  •  Orders are processed Monday through Friday excluding the weekend. If an order is placed Saturday or Sunday, it will be processed the following Monday. Please allow 48-72 hours for us to process your order.

  • If address changes need to be made to your order, please emails us within 6 hours of placing your order. If you fail to contact us with said changes, we will ship to the address provided. 

  •  You will receive an e-mail once your order has shipped which will include your tracking number.

  •  Please allow 24-48 hours for the tracking information to populate in USPS. 

  • For international order, please allow 10-21 business days for you to receive your order

  • Depending on your country you may be responsible for custom fees for international orders. Bella Adore is not responsible for these fees

 

RETURN POLICY

  •  If you have a change of heart not a problem you have 6 hours to notify us after this time all sales will be final. We do not accept returns or exchanges, due to sanitary reasons. 

  •  If a product is damaged (manufacturing damage), we will take responsibility and replace it once evidence of a damaged product is provided we will ship you out another unit. If you are local please stop by our store.

  •  If the shipping address provided is incorrect and the package is delivered back to our warehouse, you are responsible for the extra shipping fee for us to ship it again.

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